Insurance companies are legally required to act in good faith, treating all parties with honesty and acting fairly when investigating, negotiating and settling claims. If an insurance company fails to uphold this obligation, otherwise acting in bad faith, the wronged party may be entitled to bring a legal claim against the company.
If you feel an insurance company is acting in bad faith and treating you unjustly, you may have cause to take action against them. The skilled Las Vegas insurance lawyers at Henness & Haight will fight for your best interests working to maximize your insurance settlement and ensure good faith negotiations.
Be aware of these signs that could indicate and insurance company is acting in bad faith:
- Your claim is denied without reason. An insurance company should provide you a valid reason as to why it denied your car accident claim.
- Your claim is not adequately investigated. To deal in good faith, an insurance company should conduct a timely, detailed investigation into your claim.
- Your valid claim is not paid promptly, or at all. Insurance companies should not delay payment of valid car accident claims, or fail to pay within an acceptable time frame. Insurance companies should not refuse payment for a valid claim.
- You were threatened. An insurer should never make threats against you. It is obliged to treat all parties professionally.
- You were denied documentation. If a reasonable request for documentation has been made by a policyholder or third party, an insurance company should provide relevant materials, including documentation showing support of its decision regarding your claim.
Navigating the insurance claims process can be difficult and confusing – especially if you are also recovering from injuries. It is to your advantage to work with an attorney who can guide you through the process and ensure the insurance company is acting in good faith.